I was contacted by Insurance rep. Ashlee Rice after I submitted a request for health insurance. I had already spoken with several other reps with various insurance companies. I must say, Ms. Rice went above and beyond any previous conversations with other reps that I had experienced. She addressed all of my concerns, answered every question and we even had a little small talk about living in Florida. Ashlee is professional, outgoing and easy to talk to not to mention, our quote from Fiorella was significantly lower than many of the others. My husband and I contacted Ashlee Rice the next day and got all signed up! Thank you, Ashlee Rice and Fiorella Insurance!
My Insurance Agent Ronny Mendez was very friendly, helpful and relatable in helping me. He was very thorough in helping me understand what Fiorella had to offer and provided good recommendations based off of my needs. Thank you Fiorella and staff for all of your help!
Beware scam artist filed an application of health insurance on my behalf with out my knowledge canceled my actual policy kicked my son and wife off the policy to keep it cheap enough to stay under a my federal tax limit so I can never be alerted to the change. Used a fake address and fake phone number. When we alerted them the owners didn’t even have the decency to call me or tell me what’s going on. Opened a state investigation on them. Stay away. My sons much needed therapy is now delayed because of this.
**DO NOT RECOMMEND** (intentionally marked as “recommends” to show post) After learning that one of our 2 year old boys needed services, we switched to a blue cross blue shield health plan that was exorbitantly expensive so we could afford his treatments. Once our plan came up for renewal this past year, we renewed it with our usual broker with no issues. After being delayed due to COVID and waiting months on a waiting list, we were finally ready to start the evaluation process...UNTIL I received a call today saying our insurance was showing inactive. Come to find out, being a BCBS agent with access to ANY BCBS member, CORY LLOYD at Fiorella Insurance Agency in Stuart (NOT my agent, NOT my agency and NOT my city) CANCELLED OUR NEWLY RENEWED INSURANCE PLAN, changed our mailing address/contact number and resubmitted digital forms for a ridiculous 50k deductible ‘bronze’ plan (shittiest plan possible) just under the minimum tax credit allowed (as to not alert anyone or be sent a bill) FOR MY HUSBAND ONLY....(thus cancelling mine and our boys coverage) COMPLETELY ILLEGALLY, FRAUDULENTLY AND WITHOUT OUR CONSENT!
BCBS has been notified and a case opened, another case has been opened against him through the state of Florida division of consumer services and we’ve hired attorneys to review what happened.
Because of CORY LLOYD and FIORELLA INSURANCE AGENCY my sons services, (which we’ve waited MONTHS for and PAID MONTHS into) were denied, our placement on the waitlist lost and the entire process delayed until our (properly and legally) newly restored plan takes affect!
**Update** After leaving several messages for Cory, we received a call from Daniella, his “representative” who informed us that Cory “doesn’t speak to customers” and after informing her of what happened and the services lost for my child, she changed her tune, asking how much each days services cost...told her she could ask our lawyers!
READ ALL THE REVIEWS AND RATINGS ON THIS COMPANY AND DO NOT DO BUSINESS with these crooks! Nefarious, illegitimate, shady salesman who “doesn’t talk to customers” anyway!
Troy was awesome very honest up front and to the point it was business we discussed but felt as much of a friendship call as it was business will definately ask for him in the future. Fiorella insurance you have a good man in troy! Ryan Scott
Caitlyn Gallagher helped me out with signing me up for insurance over the phone this morning! She was able get me a lower rate for my marketplace plan than anywhere I tried to do it myself online! Simple and pleasant experience! I am so thankful to finally have insurance again and that a friend recommended this agency to me.
I am so pleased with the assistance from Executive Ashlee Rice, of Fiorella Insurance. She couldn't have been more helpful, just great. Thank you soooo much Ashlee. Great asset to your company. Barbara Camp
This is to let you know that grace Walsh, was a big help and fantastic help to my daughter Tiffany torres, medical insurance,and with her enrollment from the beginning, i am very grateful, for all her help ,i thank you again for your hospitality,and patience.
Chris Williamson was FANTASTIC!! I've been searching for an insurance plan for months now and as soon as I came in contact with him he made the process a breeze. He was very professional and helped share a tremendous amount of knowledge. Thank you so much Chris ❣️
Scott Reinhart was my agent today well to me more like Angel then agent. Only because he was more kind and helpful then anywhere else. I been looking for insurance for sometime now. Because of Scott I will have great affordable insurance so that I can live out my remaining life alive and healthy. Thankyou so much for having great employees.
Amy Casiano is the Best! Not only did she help when I first needed insurance last May, but she was able to help again during renewal. Amy really cares about getting the right coverage for the right price and takes her time to be sure all questions/concerns are answered.
I had the privilege of talking to a agent by the name of Jessica.A i hope I get the last name correct (cadsil)I believe it is. she was very informative ,respectful , and professional you guys should hire more people like her thank you so much 👍👍👍👍👍
Carl Turpin never agreed to additional dental insurance because i have densurs and only needed medical i was automatically charged 72.00 plus for mnths before I discovered that misrepresented the extra fees think they took advantage of me I don't recommend them Fiorella insurance. disopointed CARL Turpin
I'm extremely grateful for Judy Halaas at Fiorella Insurance Agency in Stuart Florida! She helped my fiance and I get the best insurance plan for our needs. She was patient and took the time to explain all of our options. I highly recommend this Agency...and Judy!
Alexandria Bubla has been such a wonderful help with all of my needs. She has acknowledged my inquiries immediately and is very professional! I am so happy she is my agent. I highly recommend Alexandria Bubla and Fiorella Insurance Company.
I spoke with Joseph Carlo and he was AMAZING! Joseph was very thorough about everything that was included in my healthcare package and he answered all my questions and concerns. I highly recommend Fiorella Insurance and if your lucky enough maybe you will get to speak to their Insurance Agent, Joseph Carlo! 👏🏻
Spoke with Anthony DelPrete and he was amazing and help me through so much and made sure he got me the best plan possible!!!! And he’s 5 stars all the way thank you again Anthony your the best !!!!! Wow wow wow I will definitely recommend you !!!!
Spoke with Christopher W. and he was EXTREMELY helpful, professional, curtious & patient with myself & my husband. This is very unusual during this crazy period so close to open enrollment. Took the time to help me find the perfect plan that would work for me and my husband. Greatly appreciated & highly recommend him!!
James fields has helped me so much. I am a Famu student and we are required to have health insurance. I was having a hard time finding affordable healthcare and James really came through. Thank you James.
My agent Angie Martinez very professional just for the best plan every time she's great very professional I wouldn't look anywhere else . Fiorella is what you want for insurance and Angie Martinez is who you want for your agent.
First experience with them this month with the rep I dealt with didn't get the results needed, after a return call I then had the pleasure to deal with Hestefana Hernandez and she was on point, fixed the issue and did a great job. 100% to her. 5 stars to her.
Glenn sheilds was super helpful. Went above and beyond in helping me navigate this confusing mess, and found me a plan that I could not have found on my own. I am forever grateful. I cannot recommend him enough!
IF YOU’RE LOOKING FOR CHEAP GOOD INSURANCE CALL & ASK FOR AMILIA she is amazing so sweet I got insurance for me & my boyfriend just now with Florida Blue it was so quick. I have the issue of being on the phone to long & without all the information. She tells you how it is plus gives you wonderful conversations in between. I’m not mean but it takes a lot to make me genuinely smile & she did just that made my whole day even better just talking to her. I promise you, you won’t be disappointed talking with Amilia.
Amilia Quadir assisted me with finding a health insurance plan for my son. She did this on a Sunday afternoon. She spent a lot of time with me making sure I understood everything and obtained the best policy foe the best price. She has assisted me several times since our original enrollment. Almilia was a very caring concerned person
I spoke with Stephanie Eklund about health insurance.I told her my wife passed away and that she always took car of everything and that I was not sure what to do.Stephanie helped me walk thru everything and took the time to explain everything to me.Thank you Stephanie for being there for me.You were very patient and kind.Fiorella Insurance should be proud to have you work for them.Sincerely Barry Conover.
I like to thank Steve Collins . He was very professional and courteous during the whole conversation , but most of all he found me an affordable health and dental insurance . Would definitely recommend him.Thank you again Steve TBailey
Miranda really helped me out. It was a pleasure dealing with her, and she made signing up a breeze. Outta all the ppl I've spoke with over insurance i felt more comfortable with her. She's the best.....
Patrick Moore was amazing. Had the best experience with him on the phone. We even shared some laughs together. I suggest anyone and everyone use Fiorella Insurance for your health insurance plan. Thank you Patrick
I spoke with Odeane today and I was very pleased with the plan he enrolled me in. It was much better than my plan last year and I couldn’t be happier. He was so very friendly and helpful. I would definitely recommend.
I called to have a insurance quote. I received exactly what I needed. She made it simple. I dreaded to call. But my quote was fast and tailored just for me. I enjoyed my agent Amy and would recommend her to everyone I know. Thank you for making it easy
Yandiel Navarro dio una excelente atención e información sobre las opciones de seguro médico más convenientes y tuvo mucho paciencia para contestar las preguntas q realize sobre los beneficios recomiendo Fiorella Insurance 👍
I haven’t been able to have insurance for about a year now do to not having a job and the whole pandemic, things got better and I now have a job and Amilia was there to help me right away and very effectively. She has such great energy and very friendly she was quick and very informative. She made great small talk during the periods of verification while she updated my profile and the whole process was very comfortable. I’m very happy with what she provided for me and with the whole process. Thanks Amilia you where a pleasure, will deff recommend friends and family. Katiria 🙂
Ms. Tiffany Role is very professional, down to earth, a God Fearing women of exceptional Faith! I was able to get information about health plans that fits my needs and get qualified for Subsidy which other reps said i couldn't get!!! Is anything too hard for God? Noooo!!!! Thank you for everything!!!! 10 🌟 service
I spoke with Amy and she was polite, informative, professional and personable! I highly recommend this insurance company for all your needs. This was absolutely the best customer service experience I’ve ever had! Amy truly looked out for my needs and stayed within my budget. I got everything I needed and made a a friend! Thank you Amy and Merry Christmas 🎁🎄!!
I had the pleasure of speaking with Michael Cole Evans today about possible medical insurance. He was a great help and got me into an affordable insurance plan for me. I am pleased with the coverage and low monthly payments. Thank you Michael for all your assistance.
When I say I LOVE Mrs. Amilia Qadir!!!!!!!! She has helped me find plans that fit my EVERY need! She is extremely pleasant, and always has the same energy and compassion to want to help! Ashley Downs is awesome as well!!! I highly recommend this company!!!
Elizabeth Harlan is fantastic. Knowledgeable and personable She explained everything about the different plans and made this process easy I would recommend her and have to my my friends and family Very happy with her service I would give her a five star rating
Scott has been wonderful at explaining everything. He has helped me to transition my husband from regular insurance to Medicare with ease. He’s been my agent for several years and would recommend him in a heartbeat.
Worked with this company last got me really good insurance for health. This year just finished woth Anthony, very experienced, knowledgeable, great personality. If you would get Anthony as your underwriter you're in good hands.Thank you So much!!..Sheryl
Call Stephen Collins if you need Insurance! What a great experience, he got me a great plan at a great price. His communication is excellent and his service and professionalism was outstanding. He will go above and beyond for you. I highly recommend him! If you are out of work or just just need good coverage make sure to call Stephen Collins 772-223-7682 at Fiorella Insurance he will get you what you need at a cost you can afford!
The woman i spoke with(stephenie) did not only know her job. But was also sweet and kind with all my guestions.she is a lovely person to talk to.thete should be more like her.she was patient with me and understanding of my concerns.
Spoke with Steven Collins this morning who went above and beyond to walk me through and answered all my questions related to my health and dental plan. Steven put my mind to rest and made me feel comfortable. Health care coverage is something I take very seriously and it was great working with him. Thank you Steven for your help. Judy A
Sean Dray was very helpful. He explained everything so I could understand. I've dealt with Fiorella Insurance in the past and they are great. Great customer service. A score of 1 out of 10, I give Sean Dray a 10.
Agent Sheila D. helped me out and it was possibly the most easiest process I’ve experienced. She was super helpful and really helped me out and made sure I understood my plan and answered any questions I needed answer. I’m beyond Thankful for you’re help. Great prices, excellent service Sheila D. Very knowledgeable
Exelente compañia llevo 2 años con ellos, hoy me atendio uno de sus agentes yandiel navarro y fue de muy buena ayuda exelente agente me ayudo rapido y me explico todo muy bien quede muy satisfecha gracias por sus servicios 😊
Agent Reinhart was very knowledgeable and helpful and only wish I would have called him a year ago! He was very detailed and went over specific plans for my situation! He even looked up RX’s I was taking to see if they were covered and current physicians I was seeing! Highly recommend! Thank you!!
My Rep Stephen Collins is amazing. He took the time to go over every detail. The pros and cons and had me set up in 10 min. Now I feel very comfortable going into 2021 fully covered. Thank you Mr. Collins
Caitlin Gallagher was very thorough and I appreciate everything that she help me with and she's a great person to talk with she explains everything well and understanding I could have asked for a better Insurance helper
Claudia Cruz was a great Insurance agent, she was able to explain things in a very understanding and clear way. She was extremely nice and friendly, she made me very happy and made my day! I recommend her to anyone who needs help with getting their own insurance approved. I give her 50 stars!!!! 💜
Claudia Cruz was a great Insurance agent, she was able to explain things in a way that was very understanding and clear. Extremely friendly and nice. She made me feel very happy and made my day. Awesome person, I give her 50 stars!!!
Fiorella Insurance have the best service and the best agents, they explain to me all my questions very clear, and help me to decided what I really wants. I want to specially mention the agent Yandiel Navarro for high professionalism and patience to me. Thanks
I definitely recommend your company because you found me a policy that was less than half the price of what I would’ve paid anywhere else. The policy will cover me for everything that I need and the copayments are very reasonable. The young man that I spoke with Odeanne King was amazingly patient and kind with this old lady and all her questions. He is an asset to your company.
Ashlee Rice got me a wonderful plan and I am greatly appreciated for that and I definitely had a great first experience dealing with Ashlee Rice again thank you so much for helping me out with this it made me happy so thank you!!!
Caitlyn Gallagher ❣️ Thank you for your assistance ! All info you gave me was really helpful, since I'm crossing a hard time right now, and is so good to know that there are still hopes out there for people like me... Thank you kindly, Fiorella Insurance !
Amilia Qadir | Licensed Account Executive was one of the best agents to discuss my options that was available for me. It was like speaking with one of my girlfriends, I used to do what she’s doing now and I’ve already passed her information on to a coworker.
Adaija Lanier, is truly god sent she carefully walked me through the process of getting insurance for myself. As a single African American woman I often found it hard to do much on my own and with insurance I easily felt overwhelmed but that god for Adaija Lanier. She went above and beyond to ensure I knew exactly what I was getting into and she treated me like a human being with feelings and not just another transaction. So long as she is still working at this she can count on me to be a loyal customer for life. God bless you honey and thank you so much.
Stephen Collins was unbelievable, very efficient, knowledgeable, friendly and professional. A friend of mine referred him to me after she had a similar experience! Such a pleasure, I don’t often review unless it’s above and beyond. He exemplifies and embodies the characters of a true customer service agent to the people, well done!
Yandiel Navarro was so very helpful when we spoke on the phone and he explained everything very well and answered all my questions! I definitely recommend speaking to him if you are new to getting insurance was very very helpful!
We've been searching for insurance for our friend, Steve. We talked to Chris W. who was informed and up to date on any and all avenues to coverage for our friend. After we had given up hope of finding anything for Steve, along comes Chris and Fiorella Insurance! Today's a good day! THANK YOU, CHRIS and FIORELLA!!
I had the pleasure of speaking with Amilia who took care of my 2021 health plan enrollment. Her voice was uplifting in a way that made me feel comfortable with the entire process. Fiorilla Insurance must be proud to have such a qualified and professional staff member. “DeeDee” Sebastian FL
Ashley was outstanding in every way! When I spoke with her, she made me feel like family. She answered all my questions and really went above and beyond to provide the BEST customer service. I can't wait to refer others to her! You are blessed to have her there to represent your company. Adrienne Jimoulis
Amilia Qidir was simply amazing. Helpful, resourceful and knowledgeable. Best experience ever. I recommend Fiorella Insurance for all your coverage needs, and if you get Amilia Qidir on the phone, you have simply doubled your blessing.
For one thing my agent Amilia Qadir was so helpful she got me into a wonderful plan when I was in their great need to get health insurance she got me a great quote and went above and beyond Was so helpful she got me into a wonderful plan that covered everything I needed and at a reasonable price she went so far out of her way I don't think anyone in her field has ever gone to the extent that she did I just hope you all know that you're very lucky to have her working for you if I still had my business I would be glad to steal her away if I could she is fantastic I highly recommend if you need insurance she will help you get exactly what you need for a price that you can afford thank you Ned Gross.
I was very impressed with Callie Waller and her knowledge of my insurance needs. As an agent she found a perfect match for me. I am relieved to know that Fiorella has my back. I will recommend Fiorella to my family and friends. Thank you Fiorella and Ms Waller.
Yes I would definitely recommend fiorella Insurence, I’ve never had insurance before because it always seen so complicated but CALLIE WALLER definitely walked me thru it and took her time to explain everything, she is amazing!! I’ve spoken to 6 other agents about insurance and none of them seem to really care, but Callie made me feel secure and confident!! Starting Jan 1st I will have the best insurance thanks again
Amy Casiano is my agent. She is the best any questions or problems with Insurance I can email or call her anytime. She takes care of it right away. She is my busy bee and she knows what she is doing!!!!
Customer Service and trust. They alert me of tax credits etc. And assisted me with the best Insurance for my needs. Familia Qadir was my most helpful Customer service Rep and had an awesome attitude. Truly cares about helping others.
Amelia was very helpful and professional in helping increase Daniels policy and going over everything with me . Great representative....Thank you Amelia..I give you a 10 n the scale of 1-10...Have a great day.
I spoke with Connie earlier today. She is extremely professional, knowledgeable and really cares about good client service. She gave me advice and helped me immediately. I do hope to speak with her again. Gwenn Long
Fast and friendly service. They will answer any and all your questions and help you find the right insurance and plans for your needs. I have been with Fiorella Insurance since 2016. Very pleased with them.
This Ins. agency is very helpful. I had search many Ins. agencies, and they are the only ones that gave me what I was looking for. The renewal process was very quick and the agent was pleasant, funny and very quick.
The best customer service representative is Amilia Quadir!!! I lost my job in March due to Covid and my insurance will end in December. I was so worried about being uninsured as I have many health issues and I desperately need health coverage. Amilia Quadir at FL Blue was so efficient and professional. She set me up with a great plan and gave me peace of mind. I was so afraid of the cost of NOT having insurance for medical, prescriptions, dental, hospital and accident. Not to mention the penalty we are required to pay at tax time for being insured!!! If you are uninsured please call FL Blue and speak to Amilia Quadir 772-223-4485. She is truly an amazing asset and blessing to FL Blue!!! 😘😇😷💋
Mr. James Fields was very helpful and knowledgeable about affordable Health Insurance plan for MY situation financially and was patient about giving ME multiple options and helping ME choose the most beneficial one all the way around. His professionalism was extremely par excellent while being down to Earth about MY finances without being pushy on things I couldn’t afford in the long run. That is the most important